Last Updated: June 2026
At Gunvantam Farms, we take pride in the quality of
our products. If you are not satisfied, we are here to help.
- RETURN ELIGIBILITY
We accept returns in these cases:
- Wrong product delivered
- Damaged product received
- Expired product received
We do NOT accept returns for:
- Opened or used products
- Products damaged due to improper storage
- Change of mind after delivery
- RETURN TIMEFRAME
- Report issue within 48 hours of delivery
- Contact us via WhatsApp with photos of the product
- WhatsApp: +918816007178
- REFUND PROCESS
Prepaid Orders:
- Full refund to original payment method
- Processed within 5-7 business days
- Razorpay will credit amount to your account
COD Orders:
- Refund via Bank Transfer or UPI
- Processed within 5-7 business days
- Share your bank details via WhatsApp
- REPLACEMENT POLICY
- We offer free replacement for damaged products
- Replacement dispatched within 2-3 business days
- No need to return damaged product for replacement
- PARTIAL REFUND
Partial refund may be offered in cases of:
- Minor quality issues
- Partial damage to order
- NON-REFUNDABLE ITEMS
- Shipping charges (except our fault)
- COD charges of ₹49
CONTACT US
WhatsApp: +918816007178
Email: gunvantamfarms@gmail.com
HOW TO CLAIM REFUND
Step 1: WhatsApp us at +918816007178
Step 2: Share your order number
Step 3: Share photos of the issue
Step 4: We will respond within 24 hours
Step 5: Refund/Replacement processed within 5-7 days